BATTERY
- HOW LONG DOES IT TAKE TO CHARGE A BATTERY FOR A QUIETKAT ELECTRIC MOUNTAIN BIKE IF IT’S COMPLETELY DEAD?
- DOES THE BATTERY CHARGER PLUG INTO A STANDARD 240V OUTLET?
- IF I PURCHASE A QUIETKAT ELECTRIC BIKE, IS A BATTERY CHARGER INCLUDED IN THE PURCHASE PRICE?
- HOW MANY BATTERIES DOES A QUIETKAT ELECTRIC MOUNTAIN BIKE COME WITH?
- HOW MANY KMS CAN I TRAVEL ON ONE BATTERY?
- WHAT TYPE OF BATTERY IS IN THE QUIETKAT?
- DO THE BATTERIES REQUIRE ANY ONGOING MAINTENANCE?
- IF I DON’T USE MY QUIETKAT ELECTRIC BIKE FOR 5 MONTHS, DO THE BATTERIES NEED TO BE STORED A CERTAIN WAY?
- HOW DO I PROPERLY CHARGE MY BATTERY ON A REGULAR BASIS?
WARRANTY
- WHAT IS THE WARRANTY ON A QUIETKAT ELECTRIC MOUNTAIN BIKE?
- IF I AM A DEALER OR CUSTOMER AND I HAVE A WARRANTY CLAIM, WHAT IS THE PROCEDURE FOR GETTING MY QUIETKAT FIXED?
- FOR WARRANTY CLAIMS, DO I SHIP MY QUIETKAT BACK TO YOUR FACILITY OR DO YOU SHIP PARTS TO ME?
- HOW DO I BECOME AN AUTHORISED SERVICE TECHNICIAN?
- DOES QUIETKAT OFFER AN EXTENDED SERVICE WARRANTY ON ELECTRIC BIKES?
GENERAL
- CAN I CLIMB HILLS WITH A QUIETKAT?
- WILL MY QUIETKAT EVER RUST?
- HOW DOES A QUIETKAT PERFORM IN MUD, SNOW, AND SAND?
- CAN THE QUIETKAT GO THROUGH WATER?
- IS THE SUSPENSION ADJUSTABLE FOR VARYING TERRAIN?
- ARE THE WHEEL BEARINGS SEALED?
- CAN I SWITCH OUT MY SEAT TO A DIFFERENT STYLE?
- CAN I BUY EXTRA BATTERIES?
- CAN I RIDE A QUIETKAT ON BIKE TRAILS AND ACCESS ROADS?
- CAN I USE MY QUIETKAT TO PULL A DEER OUT OF THE WOODS WHEN HUNTING?
- ARE THE SPEED AND POWER OF YOUR ELECTRIC MOUNTAIN BIKES ADJUSTABLE?